ScreenSteps Browser Extension
Access digital guides and job aides from wherever your workflow leads you.
Context-sensitive help is like the sticky notes that your employees place all over their computers with information that helps them do their jobs.
But, unlike real sticky notes, these guides, checklists, and procedures change depending on which application the employee is using, where they are at in the application, and what their role is on the team. Context-sensitive help senses the situation the employee is working in and provides them with the information they need based on that context.
Sometimes your employees don't even know which questions to ask or which guides are available. With context-sensitive help, you can answer questions before they get a chance to ask them. This puts your checklists and procedures right where your employees need them.
They never have to wonder if a guide exists, or waste time searching for one. Everything appears right where they are working.
The ScreenSteps context-sensitive help browser extension puts your training and reference documents in the web app right where employees need them.
Make it easier for your employees to find the guide they need when and where they need it.
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Show content based on the current web page, tab, record types, and many more options.
Emphasis different content for different employees depending on their roles.
Search results appear on the side of the screen so you don’t have to leave the apps you are working in.
View details on how context-sensitive help is being used with built-in analytics.
Getting started with your contextual help strategy is always the hardest part. Our team can help you determine what information will make the biggest impact with your contextual help.
We’ll be by your side to assist you in setting up your channel definitions so that the right content shows up in the right location.
